About Us
The Concierge Office Suites mission is to be:
Awesome
An emotion combining admiration, and wonder inspiring a greater vision for clients. Anticipate needs and consistently following up on requested tasks.
Inspiring
To influence, move, or guide. Exert an animating, enlivening, or exalting influence for the "next step" for businesses.
Effective
Provide an office environment with convenient support servies.
The name, The Concierge Office Suites is a reference to the floor of any world-class hotel on which guests are showered with personal attention and amenities. We are much more than “a box with a door,” a P.O. box or answering service, or a temporary staffing service. We seek to redefine the phrase, concierge service, providing business-related services to clients and neighboring businesses in the manner afforded guests at world-class hotels.
Our History
The Concierge Level was founded in 1995 at The Republic Centre. Her experience in world-class hotels and international travel inspired her vision to adapt the concierge concept into a full service office business center.
Denise Reed came to The Concierge Level as project coordinator in 1999. She worked with previous owner for seven years learning the business from the ground up and applying her business skills and experience to every project clients brought in the door. In October 2006, Reed purchased the business and began to build The Concierge Level, LLC and trademarked the firm to be The Concierge Office Suites: Private Office, Virtual Office, Virtual Staff. Reed’s entrepreneurial spirit, love of international travel, quality engineering mind set and genuine desire to see other businesses succeed are her passions. She has a special interest to lead and support fellow business owners, as well as, up-and-coming entrepreneurs.
Reed and her staff immediately implemented service improvements to meet the needs of clients. There were numerous equipment improvements in an effort to provide more immediate responses to client service inquiries. The results were a move toward a more digital based business with personalized service. Telecommunications were also improved to meet the challenges of the “flattening of the business world.” There is a constant finger on the pulse of clients to make sure services are improving, whenever possible. Reed along with her staff are always looking for ways to improve work processes and offer services that meet the urgent needs of business people. This constant striving to improve and meet the needs of clients is what keeps our clients singing our praises.
As The Concierge Office Suites staff interact with various businesses, we find many people are telecommuting but they find the home office is not all it’s cracked up to be. Firms are also looking for ways to cut business expenses and offer employees the opportunity to work outside the traditional employer managed office space. Computers allow staff to work in multiple locations as long as there is in Internet connection. Our staff work to meet personal needs, provide flexible office and business services as the personal and business environment become more and more blended. Our professional location and a full-menu of business support services are just a request away and may provide segregation between work and home. Home office workers using our virtual office services have a professional presence and business street address to meet business clients and a support team to call. Based on business information we are reviewing on a regular basis this trend is only going to increase the scope of the virtual world in which we do business. Our services will continue to evolve and become more fine-tuned to meet the growing demand for business, hoteling, hot desk services, co-working environments and the growing number of telecommuters.
We are about connecting our clients with the perfect resources for their budget with the same great business address. The Concierge Office Suites is an active member of the Chattanooga Area Chamber of Commerce and regularly attends Chamber events to build our network of support firms. We look forward to connecting. Call 423-266-6388.
