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Professional Virtual Staff

The Concierge Office Suites is virtually your staff. Our clients realize and experience the value of our support staff services on a regular basis. We function as co-workers or NANOBOTS (Nearly Autonomous, Not in the Office, doing Business in their Own Time Staff) looking out for your interests. Our staff are here to assist in the growth of your business and address needs only as they arise in whatever capacity you may need assistance – live call management, administrative support, project coordination, event planning, research, and more. Consider our virtual staff your business concierge providing personalized service. Our clients are not alone when they do business with us, because we are their virtual staff.


There are significant virtual staff benefits and resources just a request away. Our virtual staff are better than a temporary agency, because we offer an on-going business relationship and years of professional experience. We screen our virtual staff for professionalism, experience and availability for our clients. We assist with the management of client projects and service requests, so clients don’t have to worry if their deadlines or specifications are met. Our virtual staff accept service requests on an ongoing basis without clients worrying about employee benefits, office space, sick days and more. As a client only pay for service hours used and materials for your projects. Just explain the desired project results, and provide updates the next time you need our assistance. No more worry about your computers, printers, color copier/scanner/fax machine, or postage meter for our staff. We’ll even provide a detailed project summary to follow the project’s “play by play” details, if requested. Just put us to work.

The Concierge Office Suites has full-time virtual staff members and sustaining staff that work with us on a contract basis. There are all types of virtual staff with various specialized skills that work with us. If you have a need, ask us to help. We thought you might like career summaries of some of our virtual staff. For more career details, click through to our individual Linkedin.com profiles:

Denise Reed, President, comes with 24 years of business experience, a Bachelor degree in business and Associate degree in advertising using a combination of education and experience to manage projects, staff, contractors and resources to meet client needs. She thrives on bringing together the right people with the best skills to improve a process and the “bottom line.” She has computer experience on Mac and PC since 1990 with some of the most used office related software. If she doesn’t know the answer she knows where to find the answer, or who to call to get the answer. She has traveled the U.S., Mexico and Europe fueling her desire to learn and extend hospitality. She has worked with all types of clients including: Chattanooga Coca Cola, T.V.A., Shaw Industries, Inc., AstraZeneca, Chattanooga Area Convention and Visitor Bureau and more…on all kinds of projects. She has substantial experience combining management, project coordination, advertising, and computer skills.


Dawn Christopher
 has a 19+ year multifaceted career with much of it in commercial real estate, management, and bookkeeping. She has a B.S. degree in Human Development and in hot pursuit of a Master's in Training and Performance Improvement. She understands the what-next factor for any task she undertakes. Her bookkeeping skills span accounts receivable, payable, and more. She is no stranger to Microsoft Office, Quickbooks, Peachtree Accounting, ACT, WordPerfect, and Lotus, i.e. not afraid of the computer. She is a wonderful organizer and project manager and most of all cheerleader. She gets the job done, on time, and with an independent entrepreneurial spirit.


Susan Jewell, graduate of Wofford College with a dual BA in French and Intercultural Studies. She has over 10 years of administrative assistance with experience with many of the Microsoft Office software packages, managing projects and the data related to them to get the job done. She has the opportunity to pursue her dream of providing concierge services with us based on her dream job description. She will be pursuing certification as a Virtual Assistant and various Microsoft software certifications in order to provide a premium level of service for our client’s administrative needs. Susan is available to serve you as a virtual assistant and concierge.


Debra Welsh
, over 20 years experience in corporate communication and management. Her strengths and expertise include:
•    Technical writing, editing & research
•    Developing press releases & media coordination
•    Meeting planning & coordinating
•    Newsletters
•    Fundraising and Public Relations.
Debra has a B.A. in Communication and an AA in related technical fields. She possesses a passion for problem solving and…Along with our dynamic TCL team…Enjoys graciously being at your service to help you meet your needs and accomplish your goals in a timely and cost effective manner.


Dana Woody is no stranger to working with the public. She brings 15 plus years of career experience in various service related businesses with six years of administrative support focused in commercial real estate construction and property management. Extensive computer related skills, accounts payable and human resource responsibilities are experience highlight worthy. Her Bachelor of Science of Psychology, graduate Cum Laude and PSI CHI Society member, and Associate of Science, graduate Magna Cum Laude and Golden Key Honor Society member, are perfect compliments to understanding the business needs of our clients.