Business Concierge Virtual Assistant
Virtual Assistant in Chattanooga, TN
At your service when you need us
Elevate your business efficiency with a virtual assistant in Chattanooga, TN, provided by our business concierge services. Whether you need administrative support, appointment scheduling, or task management, our virtual solutions are designed to streamline your operations.
The Concierge Office Suites offers business concierge support virtually as your staff in our full-service office space. Our clients realize and experience the value of our support staff’s services on a regular basis as we graciously greet guests in our lobby during our traditional office hours. Our staff is here to assist in the growth of your business and address needs as they arise in whatever capacity you may need assistance: administrative support, project coordination, event planning, research, local business recommendations, and more. Consider our staff your business concierge support team, providing personalized professional service. Our clients are not alone when they do business with us because we are their business concierge. Contact us now to explore the benefits of this modern approach to business support.
There are significant benefits and resources just a request away. Our business concierge staff is better than a temporary agency because we offer ongoing business relationships and years of professional experience in Chattanooga, Tennessee. We screen our staff for professionalism and experience. We assist with the management of client projects and service requests so clients don’t have to worry if their deadlines or specifications are met.
Our staff accepts service requests on an ongoing basis without clients worrying about employee benefits, office space, sick days, and more. As a client, you only pay for service hours used and materials related to your projects. Just explain your desired project results, and we’ll provide updates the next time you need our assistance. No more worries about providing computers, printers, color copiers, scanners, fax machines, or postage services for our staff. We’ll even provide a detailed project summary to follow the project’s “play-by-play” details if requested. Just put us to work.
Business Concierge
One who cares for your business success, your guests, your office space providing help and information offering you freedom to focus on what makes you money!
The Concierge Office Suites have full-time business concierge support and sustaining staff that works with us on a contract basis. There are all types of staff with various specialized skills that work with us. If you have a need, ask us to help. We thought you might like the career summaries of some of our business concierge staff. For more career details, click through to our individual profiles:
Denise Reed
Chief Business Connector, comes with 25+ years of business experience, a bachelor’s degree in business, and an associate degree in advertising. She uses a combination of education and experience to manage projects, staff, contractors, and resources to meet client needs. She thrives on bringing together the right people with the best skills to improve processes and the “bottom line.” If she doesn’t know the answer, she knows where to find it or who to call for it, especially here in Chattanooga, TN. She’s a native Chattanoogan, born and raised. She joined the company in 1999, purchased the business in 2006 from the founder with owner financing and a client as an angel investor for start-up capital. She knew after one year of being here that this was the perfect industry for her, and those financial endorsements really underscore this. She has traveled the U.S., Costa Rica, Ecuador, Mexico, and Europe, fueling her desire to learn by immersion and extend hospitality. She has worked with all types of clients, including Chattanooga Coca-Cola Bottling, T.V.A., Shaw Industries, Inc., AstraZeneca, the Chattanooga Area Convention and Visitor Bureau, and more, on all kinds of projects. She has substantial experience combining management, project coordination, advertising, and computer skills. She’s a serious advocate for entrepreneurs and women in business. She’s a passionate public speaker and coach for social media users.
It is a source of pride to announce that in May 2021, Reed achieved membership with the National Concierge Association. Her life’s work of serving others effectively with meaning-filled referrals and resources has been recognized. She takes being the “keeper of the keys” seriously. She locks away as many invasions of your personal and business lives as possible. She helps you separate your personal and business lives so you can live them both to the max.
Podcasting is Denise’s passion! She loves the whole process of sharing how she is #chasinghappinessfiercely on her podcast, “Just A Point of View.” She jumped into the medium sharing from her business and personal life both in video and audio formats beginning January 2024. She is all about applying practical tips to increase happiness into your own life both personally and professionally! She is now hosting a monthly mastermind by invitation only to explore all things podcasting and vlogging from content development to marketing your content, products and services. It’s all about sharing your experiences, connections, and winning over your audience with content they care about. She is so inspired by this experience she upgraded the Vlogging Studio at The Concierge Office Suites.
Denise is known for adopting early in her market for tools to improve reach and service to her clients and connections. Her passion of being curious drove her to explore all things social media in its early years around 2008. She is now looking at ways to adopt A.I. in business for the seasoned business professional, C-suite executive, and evolved entrepreneur focusing on their areas of business expertise.
Mendy Brooks-Cannon
Consultant | AI Integration Strategist | Communications & Marketing Expert | Business Growth Partner, is a seasoned consultant specializing in helping businesses navigate growth, transformation, and innovation. With more than 20 years of experience in public relations, digital marketing, communications strategy, and business operations, Mendy offers clients a unique blend of practical expertise and future-focused thinking. Her consultative approach is rooted in real-world results—like the 27% average annual digital revenue growth she achieved while leading digital strategy at Cumulus Media.
Today, she’s expanding her expertise through focused training on how businesses can harness the power of artificial intelligence. Her goal is to help organizations integrate AI solutions that streamline operations, enhance marketing automation, improve customer engagement, and unlock new growth opportunities. Her strength lies in translating complex technologies into clear, actionable strategies that align with each client’s goals.
From managing public relations and recruitment campaigns to leading internal operations and digital transformations, Mendy helps clients sharpen their message, boost their presence, and optimize performance. Whether she’s developing a communications roadmap, designing a digital marketing plan, or advising on AI implementation, Mendy brings clarity, creativity, and a deep commitment to delivering value. Mendy is Google trained and certified, too. Click this link to celebrate her accomplishments.
A magna cum laude graduate of Samford University with a degree in Journalism and Public Relations, Mendy also completed the Leadership Chattanooga program and continues to give back to the community through nonprofit work.
Business owners and leaders turn to Mendy for her strategic mindset, her approachable style, and her ability to connect the dots between brand, business, and technology. Her mission? To empower organizations to grow with purpose, adapt with confidence, and lead with innovation.
Terra Wright
Terra Wright is an energetic, dynamic operations strategist with a distinguished background in orchestrating high-level client and guest experiences. She knows how to lead multi-functional teams in the hospitality and service sectors. Known for elevating standard service into a “Class A” professional experience, Terra specializes in building high-performing environments where trust and loyalty are the primary benchmarks of success. Her expertise includes team development, scheduling, financial oversight, and cross-functional coordination, all supported by a strong attention to detail and commitment to accuracy. She has achieved her certificate of completion from Anthropic for Claude 101.
With a career defined by strategic thinking and hands-on execution, Terra excels in the fast-paced executive suite atmosphere of The Concierge Office Suites. She brings a sophisticated balance of hospitality, adaptability, and decisive leadership to our team, ensuring that every client interaction is handled with discretion and precision.
She is passionate about bringing her A-game and continuous improvement. Terra is dedicated to building a positive environment for our clients, ensuring that The Concierge Office Suites remains the premier destination for Chattanooga’s most discerning business leaders.
Our Promise
Trust Is Our Cornerstone
Transparency. Hospitality. Discretion. We take pride in providing a secure, supportive environment where your business can grow with confidence. Every service, every space, every interaction — crafted for peace of mind.
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